Our products are currently exclusively sold online at sablelabs.co with shipping to the UK, USA and Canada.
Shipping / Orders
-
Our products are currently exclusively sold online at sablelabs.co with shipping to the UK, USA and Canada, and at Space NK both online with worldwide shipping and in UK Stores.
-
We promise to replenish stock as soon as possible. We recommend signing up to our email subscription to be amongst the first to know when the products are back in stock or send an email request to community@sablelabs.co and we will transparently inform you of the current wait time.
-
Unfortunately once an order has been placed we are unable to change or cancel the order. If assistance is needed please contact us on community@sablelabs.co
-
Free standard shipping is available on UK orders of £40 and above.
Standard shipping (2-4 days) costs £3.95 and Express shipping (1-3 days) costs £5.95. -
Once your order is placed, you will receive a confirmation email. When your order is shipped, you will receive a notification email with the courier tracking details. If you have not received an order confirmation after 48 hours of purchase, email community@sablelabs.co
-
Please email us within 30 days of receipt of your products at community@sablelabs.co and we will be happy to assist you.
We offer refunds for all products returned within 30 days of purchase in their unopened and original condition.
If your order or products arrive in a damaged condition, please contact us with your order details and photos of the damage within 48 hours of receipt.
Products
-
Yes, all of our products are vegan & cruelty-free to leaping bunny standards. formulated without any animal and animal-derived ingredients.
-
Yes, all of our products are tested and non-comedogenic approved. which means they will not clog your pores :)
-
Yes, all of our products are dermatologist tested and approved.
-
Yes, our products are formulated to complement and work with all skin genders and skin types. there are no boundaries to who can use S'ABLE skin.
-
We do not formulate with any drying alcohols such as alcohol denat, sd alcohol 40, ethanol, and isopropyl alcohol as they can cause harm or sensitivities to the skin. however, we do formulate with fatty alcohols known as emollients which draw in and hold moisturize into the skin.
-
Yes, we recommend using the 3 step products, morning and night.
-
Yes, all of the products are 100% recyclable. just rinse the products before recycling. our shipping boxes are recyclable and from FSC-certified forests.
-
The products can be stored at room/ cool temperature. we recommend keeping the products out of direct light to maintain the stability and integrity of the actives. some of the formulas may change over time due to natural material. however, we guarantee stability and maximum efficiency and safety.
-
Yes, all of our products are formulated without any perfume and essential oils.
-
Yes, all of our products are tested and approved for all skin types.
-
We have a very extensive free from list of ingredients for skin safety and sensitivity safe, visit our free from page here for the full breakdown.
-
Yes, all of our products are safe for pregnancy. however, we do recommend consulting with your doctor or physician if you have any questions or concerns prior to using.
-
We recommend using the formulas within 6 months of opening for optimal results.
-
Yes, we recommend using a sunscreen every day and night, rain or shine!
-
Yes, our black seed toner and baobab moisturizer are both refillable. subscribe to our newsletter to be among the first to know about the drop of refills.
-
If you have any concerns, stop using it immediately and write to us atcommunity@sablelabs.coany photos for reference will better assist our team to provide support in this process.
If you have additional questions about our products, please contact community@sablelabs.co.